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Cookie Policy

Cookie Policy

Cookie Policy for "Languages on a Plate" by "Paradiso Enterprises Ltd."

Last updated: 02/10/2023


Paradiso Enterprises Ltd., operating the website "Languages on a Plate", is dedicated to safeguarding and respecting your privacy. This Cookie Policy elaborates on how and why cookies and similar technologies are employed when you visit our site. This information is in addition to the provisions set out in our other policies on this page (Privacy Policy, Subscription "Spanish Teacher Plan" Terms and Conditions, and Email and Marketing Policy). By using our website and agreeing to this policy, you're consenting to our use of cookies in accordance with the terms of this policy.

1. What are Cookies?

Cookies are small pieces of data stored on your device when you browse the web. These can be useful for a variety of reasons, such as remembering your preferences or helping to improve your online experience.

2. Types of Cookies We Use

  • Functional Cookies: These are essential for the basic functionalities of our website, like logging in.

  • Registration Cookies: Used to store registration information ensuring an efficient user experience.

  • Analytical Cookies: Help us understand how visitors interact with our website, allowing us to improve user experience.

  • Third-Party Cookies: These are set by external sites and services that appear on our site (e.g., social media plugins).

  • Tracking Cookies: These monitor your online activity, helping us deliver more relevant content or advertising.

3. How We Use Cookies

  • To Enable Features: Such as logging in, purchasing subscriptions, and user interactions.

  • For Data Collection: We receive and collect information you provide us directly or through automated means. This includes IP addresses, login data, email addresses, passwords, computer and connection details, purchase history, session data like page response times, page interaction details, and methods used to navigate away from the page. We also collect personally identifiable details such as name, address, email, payment details, comments, feedback, reviews, and personal profiles.

  • Data Collection Method: Primarily, when you transact on our website, your personal details, such as name, address, and email are collected. This data is used for the specific reasons mentioned above, in the case of mergers, provider changes, acquisitions, or as mandated by the law.

  • Reasons for Data Collection: Our data collection aims to provide and operate our services, offer ongoing customer support, contact our users for service-related notices or promotional messages, create aggregated statistical data, and comply with relevant laws and regulations.

4. Data Storage and Sharing

Our platform is hosted on, which provides the necessary infrastructure for our online services. Data storage is facilitated by’s secure servers behind a firewall. Direct payment gateways used by us comply with the PCI-DSS standards, ensuring safe credit card data handling.

If you book a service with us, such as a lesson observation or school visit, please note, the contact information you provide in order to carry out the service, will be provided with the relevant member of staff visiting the school, or observing the lesson.

5. Communication

We may contact users for reasons such as account notifications, disputes, fee collections, surveys, company updates, or legal reasons. The contact methods include emails, phone calls, text messages, and postal mail.

6. Withdrawing Consent

If you wish to withdraw your consent for data processing, contact us at However, note that this will terminate your subscription and access to the website without any refund or compensation. For inquiries about your personal data, feel free to contact us at

7. GDPR and Data Compliance

"Paradiso Enterprises Ltd." is a UK-based business and is registered with the ICO (Information Commissioner's Office). We are committed to GDPR compliance and ensuring the protection of our users' data. In the event of any data breaches, we will inform the ICO as mandated by the regulations.

8. Updates to This Policy

This cookie policy may be updated periodically. Please review regularly to stay informed. Significant changes will be communicated on the website.

Privacy Policy

Privacy Policy

Privacy Policy for "Languages on a Plate" by "Paradiso Enterprises Ltd."

Updated: 02/10/2023


Paradiso Enterprises Ltd., operating the website "Languages on a Plate", is dedicated to safeguarding and respecting your privacy. This Privacy Policy provides detailed information on how we handle and protect the personal data you provide when using our website. This information is in addition to the provisions set out in our other policies on this page (Cookie Policy, Subscription "Spanish Teacher Plan" Terms and Conditions, and Email and Marketing Policy). By using our website and agreeing to this policy, you consent to our collection, storage, and use of your personal information as outlined in this policy.

1. Personal Data Collection

When you engage in transactions on our website, such as registering or making a purchase, we collect the following information:

  • Name, address, email, and other registration-related data

  • IP address and browsing behavior

  • Payment details, such as credit card information

  • Feedback, comments, product reviews, and other content you submit

2. Purpose of Data Collection

We gather personal and non-personal information to:

  • Provide and enhance our services

  • Offer customer support and technical assistance

  • Communicate with users regarding service updates, promotions, or other notifications

  • Create aggregated statistical data for service improvement

  • Comply with relevant laws and regulations

3. Data Storage, Hosting, and Security

Our website is hosted on the platform. provides us with the online tools and architecture that facilitate the sale of our products and services. Your data may be stored through’s data storage, databases, and applications. Wix employs robust data protection measures, including firewalls and encrypted data storage.

Furthermore, the direct payment gateways offered by and utilized by our site conform to the standards established by PCI-DSS. This ensures the secure handling of credit card information.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. However, your data may be shared:

  • With third-party services that support our operations (e.g., payment processors)

  • If you book a service with us, like a lesson observation or school visit, the contact information you provide to execute the service will be shared with the relevant staff member visiting the school or observing the lesson.

  • To comply with legal obligations or in response to legal actions

  • In case of company mergers, provider changes, or acquisitions

5. Communication

We may contact you for various purposes, including account-related notifications, disputes, fee collections, feedback solicitation, or promotional messages. We use different communication means such as emails, phone calls, text messages, and mail. As per EU law, users reserve the right to unsubscribe from newsletters and marketing emails at any time.

6. Withdrawing Consent

To withdraw your consent for data processing, contact us at Note: this will result in the termination of your subscription and access to the website without refund or compensation.

7. GDPR and Data Compliance

Paradiso Enterprises Ltd. is a UK-based business registered with the ICO (Information Commissioner's Office). We are committed to GDPR compliance and the secure management of our users' data. In case of data breaches, we will notify the ICO and the affected individuals as required by law.

8. Rights to Your Data

You have the right to:

  • Request access to your data

  • Seek corrections to inaccurate data

  • Request data deletion (under certain conditions)

  • Object to data processing

  • Limit data processing

To exercise these rights, contact us at

9. Updates to This Policy

We may update this privacy policy periodically. We recommend reviewing it regularly to stay informed. Major updates will be highlighted on our website.

Subscription ST T AND C

Subscription "Spanish Teacher Plans" ("Key Stage 3 Plan", "GCSE + KS3 Plan", and "KS5 Total Plan") Terms and Conditions

Subscription Terms and Conditions for "Languages on a Plate" – "Spanish Teacher Plans" ("Key Stage 3 Plan", "GCSE + KS3 Plan", and "KS5 Total Plan")


By "Paradiso Enterprises Ltd."


Last updated: 30/04/2024


1. Introduction and Agreement: These terms and conditions ("Terms") govern the use of the "Spanish Teacher Plans" ("Key Stage 3 Plan", "GCSE + KS3 Plan", and "KS5 Total Plan") subscription services ("Service") provided by "Languages on a Plate", a website operated by Paradiso Enterprises Ltd. ("Provider"). By subscribing to this Service, you ("Subscriber" or "You") unconditionally agree to these Terms, our Cookie Policy, Privacy Policy, and any other policies or notices published on our website.


2. Subscription and Entitlement: Upon completion of the subscription process and payment, You receive a non-exclusive, non-transferable, revocable license to access and use the Service and its resources.


3. Data Collection and Usage: In accordance with our Privacy Policy and Cookie Policy, we collect, store, and use specific personal and non-personal information when you use our website and Service. Your use signifies agreement to this data collection and processing.


4. Refund Policy: Refunds will be processed only in exceptional circumstances of duplicate registration. Post initiation of subscription, no further reimbursements are provided except as explicitly stated.


5. Limitation on Use: Resources are for the named Subscriber's teaching activities only. Sharing, selling, or distributing content, modified or otherwise, is strictly prohibited.


6. Content and Reliability: Our resources supplement, but do not replace, any official exam board information. Subscribers are responsible for ensuring content aligns with respective exam board requirements.


7. Website Availability: We are not liable for website downtimes beyond our control. No refunds or compensations will be issued for such unavailability.


8. Termination of Account: We reserve the right to cancel accounts at our discretion. Accounts may also be terminated upon breach of these Terms or other policies.


9. Technological Compatibility: We are not liable for any tech-related issues arising from accessing our content.


10. Data Protection and Compliance: We adhere to GDPR and other relevant UK data protection laws. For detailed information on how data is stored, used, and protected, please refer to our Privacy Policy.


11. External Links: We are not responsible for the content, privacy policies, or practices of external links.


12. Curriculum Relevance: Our resources are based on UK curriculums. It is the Subscriber's responsibility to adapt content to local education regulations where required.


13. Copyright Issues:


We conduct rigorous due diligence to ensure that all content we offer respects intellectual property rights and doesn't infringe on any copyrights.

If you believe that any content violates your copyright, please contact us immediately at with specific details. We will promptly investigate and address your concerns.

14. Subscription Renewal: The service auto-renews annually. Cancellations before renewal do not entitle refunds or compensation for unused days.


15. Pricing: We reserve the right to adjust subscription pricing for future renewals.


16. Business Continuity: We may cancel subscriptions if our business undergoes significant changes, such as mergers or closure.


17. Cookies and Tracking: By using our Service, you consent to the use of cookies and tracking technologies as described in our Cookie Policy.


18. Communication: We may contact you for various reasons as described in our Privacy Policy. Subscribers can opt-out of promotional communications per EU law.


19. Withdrawal of Consent: To withdraw consent for data processing, contact This will terminate your subscription without compensation.


20. Amendments: We may revise these Terms periodically. Review regularly to stay informed. Significant changes will be notified on our website.


21. Dispute Resolution: Disputes arising from these Terms shall first be addressed amicably, then through mediation. If unresolved, disputes fall under the jurisdiction of UK courts.


22. Governing Law: These Terms are governed by UK and EU law.

Emailing Policy

Newsletter and Emailing Policy

Newsletter and Emailing Policy for "Languages on a Plate" by "Paradiso Enterprises Ltd."


Last Updated: 02/10/2023


1. Introduction: This Newsletter and Emailing Policy outlines the protocols followed by "Languages on a Plate", operated by Paradiso Enterprises Ltd., for sending newsletters and other email communications. We adhere to the General Data Protection Regulation (GDPR) to safeguard the rights of our users.


2. Consent: By checking the designated box when signing up or interacting with our website, users ("You") consent to receive newsletters and other related email communications from us. We gather and use your email address based on this explicit consent.


3. Purpose of Email Communications:


Newsletters: Contain information about our latest resources, updates, promotions, and news.


Important Account Communications: Address critical aspects of your account, including subscription renewals, payment issues, terms updates, and other service-related matters.


4. Unsubscribe:


Every newsletter and promotional email contains an "unsubscribe" link at the bottom. By clicking this link, you can opt out of receiving such emails in the future.

Unsubscribing from our newsletters will not impact essential account communications. These communications are necessary to ensure the seamless functioning of your account and our services.

5. Data Protection and Privacy:


We value your privacy. We do not sell, rent, or trade your email address to third parties.

Your email address is securely stored and processed as outlined in our Privacy Policy and in adherence to GDPR.

We use secure methods to send our newsletters and emails, ensuring data protection at all times.

6. Contact Us: For any concerns or queries related to this policy or your email preferences, please reach out to us at


7. Amendments: We reserve the right to update this policy periodically. It is advisable to review it regularly to remain informed. Significant changes will be communicated on our website.

Online Course Policy

Online Course Policy and Behaviour and Language Policy 

Last Updated: 29/01/2024


Course Preparation:

In preparation for the course, please ensure that you have Microsoft Teams downloaded and the capability to access Microsoft-based documents, including PowerPoint and Word. This will facilitate a smooth learning experience during the course.

Lesson Schedule:

We make every effort to adhere to the scheduled lesson times each week. However, please be aware that there may be instances where it becomes necessary to reschedule a session due to circumstances beyond our control. We appreciate your understanding in such situations and will do our best to notify you in advance.

Cancellation and Refund Policy:

We understand that plans can change. However, please note our cancellation and refund policy:

  • Cancellations and refund requests can be accommodated up to 48 hours before the course's scheduled start date.

  • Refunds will be processed within 30 working days from the date of your valid cancellation request.

  • A small cancellation fee, designed to cover service costs, will be deducted from the refund amount.

  • Once the course has started, there will be no cancellations or refunds. Therefore, it is essential to double-check that you have enrolled in the correct course based on your level and dates before the course begins. Any missed sessions by students will not be reimbursed or refunded.

  • We reserve the right not to accept your booking for any reason we deem fit.

Age Requirement: To enrol in our courses, participants must be 18 years of age or older. Participants under the age of 18 must provide explicit written parental approval to participate. This age restriction is based on the possibility that lessons might be recorded and not on explicit content.

Behaviour and Language Guideline:

We believe in fostering a positive and inclusive learning environment for all participants. To ensure a productive and respectful atmosphere during our courses, please adhere to the following guidelines:

  1. Respect and Consideration: Treat fellow participants, instructors, and staff with respect and consideration. Kindness and politeness are essential in all interactions.

  2. Appropriate Language: Use appropriate and courteous language at all times. Avoid offensive or disrespectful comments related to any of the protected characteristics under the UK's Equality Act, which include age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

  3. Active Participation: Engage actively in class discussions and activities, contributing constructively to the learning experience.

  4. Timeliness: Arrive on time for scheduled lessons and meetings to minimize disruptions.

  5. Privacy and Confidentiality: Respect the privacy and confidentiality of other participants. Do not share personal information without consent.

We appreciate your cooperation in adhering to these guidelines and policies, as they help us provide a positive and enriching learning experience for everyone involved.

If you have any questions or require further clarification on any aspect of our courses or policies, please do not hesitate to contact our support team. Thank you for choosing our course, and we look forward to a successful and respectful learning journey together.

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